Top End Land Based Turbine System

Question: What type of battery is the most suitable for storing wind energy?

The most suitable batteries for storing wind energy are 'deep cycle' batteries, not 'lead acid batteries'. So, car batteries are no good as they are designed to supply a large current for a short period of time (to start a car engine and only give around 20% discharge). A 'deep cycle' battery is designed to be run down to 80% discharge and has more cycles in its life thereby allowing more charges/discharges and more power drained between charges.

Question: When can I expect delivery of the wind turbine kit?

Delivery of your wind turbine kit will take approximately 3-5 days depending on stock availabilty.

Question: Do all wind turbine kit components arrive at the same time?

Most kits will arrive on two separate pallets due to the length of the land tower. You should expect up to two deliveries.

Question: Is it possible to organise next day delivery for a non-held item?

Yes, so long as the non-held item is in stock with the supplier and the order received before 2pm. Please call 0845 460 8000 to arrange a next day delivery.

Question: Can I have the wind turbine kit or individual kit components posted overseas?

Yes. A full postal address is required to obtain a delivery quote for the items you wish to post overseas. Please call 0845 460 8000 to arrange the additional delivery charges.

Question: Is the tower rigging necessary for the tower kit?

Yes, the tower rigging has been specifically designed to support the land tower structure and wind turbine. Without both kits working together the turbine may become unstable causing damage and/or injury. Incorrect mounting of the turbine will waive the warranty.

Question: Is planning permission required for installing a permanent wind turbine?

Yes. If you are planning to permanently install your turbine then you will need to apply to your local planning authority to gain permission. However, due to the recent introduction of the National Planning Policy Statement 22 (PPS22) your local authority should "promote and encourage" the development of renewable energy resources.

Question: How do I contact my local planning authority?

Please visit your local planning authority.

Question: How much noise do the Rutland wind turbines produce?

Potential noise generated by a wind turbine is influenced by many factors such as application, installation, location, environment noise and operational characteristics. It is for this reason that noise figures are very difficult to measure. In simple terms, the wind chargers are barely audible in light winds and not discernible against the increased ambient noises in high winds.

The Rutland wind turbines are also unlike any other due to the purpose designed 'ironless core' that induces less 'magnetic cogging' which contributes to generator noise. In the case of the Rutland, the generator itself is completely silent. Finally, the reason for very low aerodynamic noise is that the tip speed ratios that cause 'swishing' noises on large-scale turbines are not such an issue.

Question: How does the regulator prevent battery overcharge?

Once the battery becomes fully charged, the wind turbine regulator kicks in and reduces the turbine speed to an idle pace. This protects the battery from overcharging and as fully charged batteries are more likely to occur in high winds, the slow mode of operation is safer and reduces wear and tear of your wind turbine.

Question: Do the home wind turbine kits come with a warranty?

Yes. Wind Trap offer free replacement cover for all defects in parts and workmanship for 12 months from the date of purchase. The warranty is void in the event of improper installation, owner neglect, misuse and damage. No responsibility is assumed for damage caused by user modification to the product or the use of any unauthorised components.

Question: How do I make a claim?

A valid proof of purchase is required before any claim can be made. Please contact Wind Trap on 0845 460 8000 to discuss the claim you wish to make.